Live chat gives companies an easy and direct line of communication with its users. Support agents utilize live chat to guide users who have questions regarding products or website navigation. Users can either reach out to customer service representatives through chat boxes or be contacted automatically through agents standing by.
You might think it’s annoying to pester and prod your users with popups as they browse through your site, however, evidence shows how effective these pop-ups can actually be when implemented correctly. What may seem intrusive instinctively actually increases online conversions; popups help get users to take action, subscribe to newsletters, and sign up to your website. Finding the right tool for your site can help increase user interaction and lead you down the path to optimized conversions.
